email
toboggan@tobogganhillpark.com

PHONE
02 4984 1022

SOCIAL

how does it work?

​When you arrive at the park our entry staff will be able to advise you on the best value ticket package to suit you and your group.  Single entry tickets are redeemable for a single ride ticket.  Individual and Family Passes include park entry and discounted ticket packages.

​If I’m not doing any activities do I still have to pay entry?

​Yes - everyone entering the park must be covered by an entry ticket. This ticket is valid for one activity in the park.

​Can you purchase tickets online?

​No – all tickets are purchased on arrival.  Gift Vouchers may be purchased over the phone with a credit card.

​How to avoid queues and wait times? 

​Peak times are usually between 11:00am and 2:00pm. During school holidays it is a good idea to arrive at 10am when the park opens.  Wait times may be unavoidable during peak holiday times and abusing staff will not make any difference to queues.

​How long does it take?

​Toboggan rides may take 6 – 10 min to complete one lap depending on an individual’s speed.  As tobogganing is a skill-based activity and not a timed amusement ride, riders may develop skills and confidence if participating in consecutive rides.  

​Do I need to wear enclosed shoes? 

No - you do not need enclosed footwear for tobogganing. 
You will need suitable shoes for rock climbing.  Climbing shoes are available to hire for $3.  Long socks are required for roller skating and are available for purchase.

​Is there a weight limit for tobogganing?

​There is no weight limit for tobogganing.  Please note toboggans do not feature a back rest so comfort may be a factor on the uphill cable.

​Are you open all year round?

​Yes!  Please see our opening times calendar.

​Can you ride toboggans if pregnant?

No

​Will the toboggan be open in the rain?

​The Toboggan can operate in light rain, however if showers are heavy the track will close until it has time to dry off. 

DOGS

For the safety of all visitors only service/companion dogs are permitted within the park upon special request.  

opening times

OPEN EVERY DAY FROM 10AM
Please note park may close early due to extreme weather events or maintenance.

conditions of entry 

​​All notices on tickets and rides must be read.

All purchases are final and non-refundable.  Individual and Family Passes do not expire so may be used over multiple days.  Entry tickets are valid for day of purchase only.
​
​Toboggan Hill Park is a smoke-free environment.  Smoking and Vaping is prohibited in all buildings, vehicles and outdoor areas, including within 4 metres of Park entrances.

​Alcohol is not permitted on the premises.

All persons entering or using any building, car park, road, walkway, trail, toboggan run, toboggan lift system, installation fixture, equipment, facility service, park area and the environs or other area adjacent to any of these owned, leased, hired, occupied, operated or maintained by the company, or in any way being under the care or control of the company or being its responsibility whether by implication or otherwise (all of the foregoing called the park premises) whether or not holding a ticket issued for the purpose, do so at their own risk in all respects. The company and its assigns, servants and agents jointly and severally shall not be liable for any loss, damage or injury whatsoever to the person or property of any person so entering or using the park premises, howsoever caused or occurring, whether or not caused by or arising from any default negligence or misconduct (wilful or otherwise) of the company, its assigns, servants or agents or otherwise.  The expression "the company" wherever used in this notice shall mean Eco-Trac Pty Ltd, Newcastle. Further conditions are printed on all tickets and must be read.

Group Bookings may require a deposit.  Cancellations within 24 hours of booking will forfeit booking deposit.

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TOBOGGAN HILL PARK

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